In the final reading for this module, you learned about six behavioural implications when designing effective reward systems. These are summarized in Compensation Notebook 3.1. Refer to this framework as you reflect on the following questions:

At the beginning of this module, you were asked to imagine that a manager in your organization came to you for advice about designing a reward program that would motivate her team to put in some extra effort over the next month or two to achieve an important objective. Knowing what you know now, how might you advise her? Specifically:

1. You know that to design an effective reward system, it is important to clearly define the desired behaviour, identify the necessary attributes and characteristics required to perform, and identify the needs that the employees would deem most important. What questions might you ask the manager to develop this understanding of the situation?
2. Suppose that through your questioning, you have determined that the manager requires the employees to work evenings and weekends over a period of about one month to meet the goal. You have also learned that most of the employees have young families. They all value money, as it helps them meet their families' needs, but there will certainly be a cost to them personally if asked to work extra time, and they need their families to be supportive. Drawing on what you have learned from expectancy theory, how can you strengthen the likelihood that employees will perform? Specifically, comment on how you might strengthen valence, instrumentality, and expectancy.