In the last few months, your agency has undergone a re-organization. You are the computer network administrator

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Question:

In the last few months, your agency has undergone a re-organization. You are the computer network administrator and have been working very hard to reconfigure everyone’s computers. You have been putting in a lot of hours at night so you cause as little disruption as possible. You are starting to feel extremely stressed. Your attitude has been bad and you don’t particularly like coming to work. You tell yourself that this will end soon, after the new system is put in place

One morning, after a particularly long night, you come in to work and sit down to read your email messages. There is a message from a very angry employee whose computer has crashed and she needs your help immediately. You walk around to her space and the woman starts to verbally attack you.

She screams,

“YOU ARE SO STUPID! ONLY STUPID PEOPLE WOULD MESS UP A COMPUTER THE WAY YOU DID. WHY DON’T YOU GET A JOB THAT YOU CAN HANDLE? DON’T YOU FEEL ASHAMED FOR WHAT YOU HAVE DONE TO ME?”

THINGS TO THINK ABOUT: The network administrator couldn`t take it anymore and resigns while explaining his views about the women at exit interview. As a recruitment Manager

Q3.1. What are your thoughts about this woman right now?

Q3.2. Based on these thoughts, how do you think you will respond to her?

Q3.3. What are some effective thoughts that would let you see this situation in a different light?

Q3.4. What are some things you can do to handle the stress your people are feeling at work lately?

Q3.5. How will you convince the network administrator to take is decision of resigning back?

Q3.6. If you are to hire a new administrator and your organization set up a selection process (Selection Process Steps-SPS) that is long complex. You don`t have much time as most of the staff is working from home. So what strategy you will develop and which steps of selection process you consider in order to make the process short and quick.

Q3.7. Which type of Ad you will prefer in this case. Draw a neat and clean Ad while mentioning which magazine, newspaper or social media you will prefer and why?

Q3.8. Which type of interview you will prefer and which basic questions you will ask?

Q3.9. Considering covid-19 pandemic situation in your industry and organization. What Recruitment and Selection Policies along with Social Recruiting Policies, you will develop and while keeping in mind the following points:

a. Strive to achieve a balanced staff, reflecting the overall composition of the community in which it operates and apply non-discriminatory practices.

b. Stimulate equality of opportunity by the use of fair procedures and practices.

c. Ensure that your Employees are always above suspicion of favouritism and nepotism. Fairness and impartiality should be placed before anything else and merit should be the only basis of employment.

Note: Remember to justify and explain each and every detail in much detail to be clearly understood by anyone