In the Northouse text, Read $8\mathrm{.}1$ A tale of Two Classes $($page $196)$ and answer the following

questions. Note, each question requires you to explore the scenario with an overlapping, but

different lens when answering the questions. It may be helpful to re$-$read the scenario each

time you answer one of the questions to consider a different perspective.

a$.$ As discussed in this chapter, $$norms emerge as a result of how leaders treat

followers and how followers treat each other...When a leader brings about

constructive norms, it can have a positive effect on the entire group.$$ Describe

how each of the two instructors used this concept to change the culture in the

setting $(1$ point each, up to $2$ points$).$ Be very specific and use clear examples to

support your discussion $(1$ point for examples of each, up to $2$ points$).$