In the project environment, conflicts are inevitable. Managing human resources willsometimes lead to disagreements in which many situations lead to a breakup of the project team if not tackle properly. As a project manager, how do you manage conflicts in your team?

The content of the video presentation should answer the following questions:

a)Define conflicts in the context of the project management.

b)Based on a project that you are handling, strategise and choose the best method to handle conflicts to ensure your project is successful.