Question: In the service bundle provided by a hotel, an example of an explicit benefit is: a. More than one of these. b. The bed and

In the service bundle provided by a hotel, an example of an explicit benefit is:

a.

More than one of these.

b.

The bed and shower.

c.

The feeling of comfort and safety.

d.

The room decorations.

The calculation of effective capacity takes into consideration issues such as machine utilization, scrap, and worker efficiency.

a.

False

b.

True

In the service bundle provided by a gym, an example of an implicit benefit is the feeling one experiences after a hard work out.

a.

True

b.

False

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