Question: In the service - system design matrix, a face - to - face loose specs service encounter is expected to have which of the following?

In the service-system design matrix, a face-to-face loose specs service encounter is expected to have which of the following?
Multiple Choice
Low degree of customer or server contact.
Low production efficiency.
Low sales opportunity.
None of these.
High production efficiency.
In the service-system design matrix, a face-to-face loose specs service encounter

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