Question: In the service - system design matrix, a mail contact service encounter is expected to have which of the following? Multiple Choice Low production efficiency.

In the service-system design matrix, a mail contact service encounter is expected to have which of the following?
Multiple Choice
Low production efficiency.
High sales opportunity.
High degree of customer or server contact.
Low sales opportunity.
None of these.
 In the service-system design matrix, a mail contact service encounter is

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