In this Activity you are focusing on a specific problem: Customers don't get hot, quality food delivered to their table in a timely manner. Sort each item under the correct category in the fishbone diagram to iden$$ify causes and effects.

Options to Sort

Customer doesn't receive hot, quality food Cleanliness of Silverware

Consistency of Supply of Necessary delivered to their table in a timely manner Ingredients

Attentiveness of Server

Point of Sale Systems Up$-$time

Time from Order to Delivery

Efficiency of Food Prep Processes $$

$$ Consistency of Kitchen Staff

Customer Turnout$/$Busyness of Restaurant