In this assignment, you will construct a justification for the purchase or outsourcing of the technology for utilizing ZOOM Platform Videoconferencing and Web-based meeting software. Conduct an internet search using the key-word phrase video conferencing solutions to identify a solution that might fit the companys needs.

NOTE: The chosen technology is only a framework and isnt as important as your justifications using the intangibles you identified in your

In the effort to identify intangible elements for DGI, it is necessary to consider DGIs mission and vision for the company. Connectivity is important to keep 250 remote employees engaged and provide a collaborative platform to keep all 500 (400 domestic/100 international) employees connected globally. The company operates across 12 company offices as well as multiple remote locations for remote employees. Most company meetings are held via video conferencing since the employees work across multiple time zones. Thus, digital platforms (information technology), communication (customer engagement), and knowledge are all highly important intangible assets at DGI. Sharing data and ideas is a critical part of business and the collaboration fosters and boosts good team morale. Customer reputation is a significant element as well as maintaining customer relationships to ensure repeat business is vastly supported at DGI. Intangibles are considered to have a limited useful life, but those lives may be perpetual. Such intangibles with perpetual useful lives may include knowledge, communication, or certain forms of technology since that is always improving and advancing over time and as new technologies are introduced. A cost benefit analysis may be developed to determine if an intangible cost fully justifies for specific projects and measurables. The financial feasibility and return on investment should make sense and be justified over the long-term.

Using the elements you identified in the DaregeanGrix scenario in Week 2 - Communication, Knowledge, Collaboration, Software development for justification,

• Build a table with approximate costs associated with each of the elements in the companys current environment.
  • Some of these should be actual (tangible) costs and some should be implied (intangible) costs (e.g., customer satisfaction, employee satisfaction, efficiency, etc.).
• Weigh the tangible costs and the intangible improvements that the new technology will bring to the organization using a narrative format and contextual reasoning.
• Create a justification for the solution using the intangible elements the solution will provide.
• Explain how these elements have a significant impact on the organization, employees, and customers.

Remember that your goal is to be able to justify a possible investment using intangible benefits in a new technology in which there is little in the way of traditional return on investment (ROI) to lean on.