In this assignment, you will:

• Create a 12 minute audio response with clear and consistent sound quality throughout.
• Address all aspects of the problem identified clearly, cohesively, and concisely.
• Tailor the content, tone, and language of your response to the audience.
• Summarize the speaker's message, incorporating all of the speakers main points clearly.
• Convey openness and approachability.
• Appropriately use informal and formal language.
• Scenario: Your organization recently shifted to remote work. Since that time, you have heard complaints from a few co-workers concerning the lack of collaboration tools and difficulty effectively collaborating in a remote environment. Your co-worker recently left you a voicemail expressing extreme frustration with the lack of collaboration tools and has asked if there is something that can be done to help the organization select and implement a collaboration tool.

• To address the problem of lack of collaboration software, you will reply to your co-worker to acknowledge their concerns and let them know you are planning to establish a task force to research effective collaboration tools and suggest replacement technology.

• Voicemail from Co-worker: Hey, it's Marie. It looks like you're not around right now. So I'll just leave a message for you. I'm really frustrated with our new remote situation. I do know that there are benefits to working remotely but it also been very challenging. I'm just so frustrated. Our supervisors want us to work together on projects, but we don't have any collaboration tools available for us to use. It makes it really difficult to connect with our coworkers. We don't have a way to manage group communications when we all need to meet to discuss the project. Also, there's no set tool that we can use to leave comments or suggest edits when working on collaborative documents. Not to mention, there's no way to track who is responsible for each component of a project and when their piece of project is supposed to be due. When we were all together in the office, we we're able to manage these things through in-person interaction, but we really don't have that option now. Something really needs to be done. If our company is going to have us working remotely, they need to adapt some collaborative tools that will allow us to work remotely. Is there something we can do to convince the leadership team to consider collaborative tools. Sorry to leave you this long message, but I'm really frustrated. Let's connect soon.

• Record 12 minute audio message to your coworker in which you:

• Acknowledge your co-workers concerns by summarizing their message and asking any clarifying questions.
• Outline your plans to help resolve the issue by establishing a task force to research effective collaboration tools.
• Reiterate your understanding and empathy for your coworkers concerns and that you will be available for further discussion as needed.