Question: Mini-Case Study: Managing Change at Giobal Green Eooks Publahing received a large order for a new eBlook on Statogic Human Alesource Messagenent in a Giotal

Mini-Case Study: Managing Change at Giobal Green
Mini-Case Study: Managing Change at Giobal Green Eooks Publahing received a large order for a new eBlook on Statogic Human Alesource Messagenent in a Giotal Contece from a senior prolessor in the business school. This distinguahed taculy mentar a campus courues, gradaate seminars. and her esecutive educafion coumas. This a the thest complex eBock that Glabal Groen Books has undertaken. Becarse tha sroped is so mortant professor made sure that she had her complele eBook request in eaty to aloe sulfoest time for production. She had selected a boad set of the best pasers and had aritien an inaoduction was going to have an extensive set of permissore to acpure betare pratuction could happen, as wol as a laves amouri of deskito publiahing for the new mahesias wrioen by the professor. she was qute censin that she had given Giotal Given Bocks more tuan enough time to have her ellook ready belore the trst cass needed it. This large ebock went Frough the check and verify erder atep wit a b4 of back and fow wth the prolessor to verity the information needed for the extersive number of permissions, so that surted the propet of with a bit of a delay. Because there were so many permisacis the Supervaor who plarned this project, acceeraied the wokk on obtaining permiswons to muke the elock in production. Service Pepresertative lor the tusiness sohool at the colloge stared recening seseril uputs trem the cologe about this propoct. One set of irquts ars a cortinulng sanes of secuests from identifying some changes that she wanted to make to her planned efiock. Ansther input came from the business manager at the oolege bodastore as he was quht ooncerthed aboun the proigeled coat of this eblock. Becture thit noock makud so maty college expected thoir ellooks io be delivered at a low cost. as to bocksture corth that to cover and the bockstore's markup, as aell as the costs of the ofllock bom Giokal Green Gocks. The deskapp publishing and probuction costs. Giobat Green Bocks the acoount manaper for the colfege accourt. the nowrvisor managing production tor this elock, the Publishers Lisis ot ainity penrissions for this bock. The and the Publishers Lason was womed both about added coets for new permisions and the Gree t wovld take to get them and the coets they had already espended tor penmisnons no langer needed. deasine for needing this ellook: The supervisor was starting to make some estimates of what each change repuenied by the preforssor would cost. - An extra 5509 for bach new permission needed, in adsition to the 3000 alreafy spent for each permission aheady acquired tuat can no lorger be ised - Two hours of Publahers Laisan eflot for each new permission newed at an unburdened cest of 522 per hour feaded east is 555 weth a 1.5 everthead tater) - One hour of supervisor time for replarining each change at an unburtened coed el $28 per hour foloaded cost is $70 with a 1.5 overhead ratel - Sake commission of 20% This contnuing soses of roguests for changes from the prolessar a quicily adding so the upwardly speraling cost of this periect. The upervisor leets that abmetung mut be done about this scope creep - continaly changing scope. Comment en to following aspects of the case shuey a) Who are the stakeholders of this project? Who are the key atak rhclsen of the project? B) What inpacts could these requetted changes have on the busget

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