In this chapter, we addressed e$-$commerce. Discuss the challenges and opportunities that you think are most impactful for an on$-$line retailer. Tie in examples of companies that might have been affected by the challenges and those that leveraged the opportunities to be successful.

Who has ever been at an e$-$commerce website where the chat box popped up in the corner? Who has utilized that to get a question answered? What site was it$?$ Did you find this feature to be a strong tool for building communication and working with you as a customer? Why or why not? Discuss this using good examples.

Identify one of the chapter concepts that interests you, do an internet search and present a current events article on$-$topic to discuss with your peers. Include the link for the article in your initial post.