In this first unit, we introduced effective communication in a business setting. For this discussion, you are going to create a short video of less than two minutes about your experience with a business either as an employee or as a customer. Think about a time when you had a positive experience with communicating your perspective in a business setting.

Its one thing to read about the experiences of other people and its quite another experience to see and listen to peoples stories. For this assignment, lets use informal stories about your positive experiences to share what works for managers.

Using the camera tool that we used in the student Introductions, your cell phone or any other recording device, create a short video for this assignment. You dont have to edit or create a professional-grade film. Youve most likely have done this type of recording already on social media, so feel free to use the same informal conversational tone.

Think of your audience as other students who are eager to improve their communication skills in a business setting. In your video, youll want to practice using the concepts (in bold listed below) of the seven pillars of business communication. You are not to answer these questions in the video, it may be helpful to write the answers to the questions above on a piece of paper or your computer. In your video response, you should summarize your thoughts on these seven pillars, it may be helpful to even prepare a script. This should be an informative narrative and not simply answering questions.

List of possible questions to guide your response, the seven pillars of communication have the following elements:

• What was clear about the communication in your experience?
• What were the concise details of the exchange?
• What objective details can you give your audience about the event?
• How were the speakers consistent in their messaging?
• What left you feeling complete about the exchange?
• What were the relevant details?
• How did the company demonstrate an understanding of audience knowledge?

Steps to complete this discussion:

1. Identify a time when you had a positive experience with communicating your perspective in a business setting.
2. Write down the answers to the seven questions above
3. Summarize and if needed write a script, remember you should not simply answer the questions.
4. Record your video
5. Once you have submitted your recording, respond constructively to the post of at least 1 of your peers. Note what you find interesting about their response and whether your perspective has been similar or different. Your response must include more information and critical thought than, I like your posting, or I agree. Remember to always support your ideas with details, examples, and/or explanations. If you are having some difficulty generating a thoughtful reply, consider the following sentence starters:
   • One thing that you said that I hadnt thought about was...
   • I feel this is important because...
   • It made me think about...
   • A piece of information that I would like to add is...
   • A question I have is