In today's workplace, information flows through formal and informal communication channels. A free exchange of information...

  

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In today's workplace, information flows through formal and informal communication channels. A free exchange of information builds employee trust and can boost efficiency and productivity. Read the following scenario, and select the type of information flow being described. You send an e-mail to your manager updating her on the status of one of your projects. Downward flow Upward flow Horizontal flow is an obstacle in the horizontal flow of information. What is one way to improve the horizontal flow of information? Make managers responsible for their employees being heard. Train employees to work as a team that uses better communication techniques. Encourage limited participation in team functions. Informal communication channels are often effective ways to exchange information. In fact, the grapevine can be efficient and accurate; however, it is important not to participate in workplace gossip. Examine the following scenario, and choose the most ethical response. You hear that there is a rumor accusing you of causing a coworker's dismissal. How should you respond? Start spreading a counter-rumor with the correct story. Report the gossipers to your supervisor. Determine the source of the rumor, and politely correct the misinformation. In today's workplace, information flows through formal and informal communication channels. A free exchange of information builds employee trust and can boost efficiency and productivity. Read the following scenario, and select the type of information flow being described. You send an e-mail to your manager updating her on the status of one of your projects. Downward flow Upward flow Horizontal flow is an obstacle in the horizontal flow of information. What is one way to improve the horizontal flow of information? Make managers responsible for their employees being heard. Train employees to work as a team that uses better communication techniques. Encourage limited participation in team functions. Informal communication channels are often effective ways to exchange information. In fact, the grapevine can be efficient and accurate; however, it is important not to participate in workplace gossip. Examine the following scenario, and choose the most ethical response. You hear that there is a rumor accusing you of causing a coworker's dismissal. How should you respond? Start spreading a counter-rumor with the correct story. Report the gossipers to your supervisor. Determine the source of the rumor, and politely correct the misinformation.

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