Question: In work scheduling the shortest processing time rule Select one: a.states that workers should serve customers in the shortest possible time b. serves customers in

In work scheduling the shortest processing time rule Select one: a.states that workers should serve customers in the shortest possible time b. serves customers in order of who comes first, gets served first sequences work so that customers with the shortest service time are served first d. is perceived by customers to be the fairest sequencing rule The goal of six-sigma quality in the service industry is to Select one: a. train all workers to be black belts b. encourage customers to change their specifications so that the process can be capable creduce variation so that the process will virtually always meet customer specifications d. ensure 99.7% non-defective output because the control limits are at 43 standard deviations

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