In your own work or organization experience, identify a problem for which you have a solution. For example, Should a procedure be altered to improve performance? Would a new or different piece of equipment or software help you perform your work better? Could some tasks be scheduled more efficiently? Are employees being used most effectively? Could customers be better served by changing something? Do you have a suggestion to improve profitability?

Once you have identified a situation requiring persuasion, write a letter to your boss/organization head. Use actual names and facts. Employ the AIDA technique of persuasive request. Include concrete examples, anticipate objections, emphasize

reader benefits, and end with a specific action to be taken.