Question: Inadequate customer research orientation ( i . e . , insufficient focus on customer research, research that isn't focused on service quality, or infrequent use

Inadequate customer research orientation (i.e., insufficient focus on customer
research, research that isn't focused on service quality, or infrequent use of
marketing research) will most likely contribute to which provider gap?
Inadequate customer research orientation (i.e., insufficient focus on customer research, research

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