Incorrect Question 13 0/2 pts means that when you send information or requests or instructions to people on levels above or below you, you go one level up or down your own channel? Going through channels Chain of command Channel surfing Going through levels Incorrect Question 14 0/2 pts You create barriers that prevent you from delegating when you: Feel a strong need to work at tasks with which you are unfamiliar All of the points listed Accept the loss of power Prefer to do the work yourself or think no one else can do it as well