1. Indicate to what level is each management function and skill needed for each of the four management levels. Type H (for high), M (for moderate), L (for low).

(0.5 marks x 20 = 10 marks)

Several examples have been done already:

Management levels		Top managers	Middle managers	Frontline manager	Team-Leader
Management Functions	Planning	H			L
	Organizing
	Leading		H
	Controlling	L		H
Management Skills	Communication sk.		H		H
	Decision making sk.
	Technical skills		M