indicate when you would respond in writing to a customer complaint/employee concern. When would it be a
Question:
indicate when you would respond in writing to a customer complaint/employee concern. When would it be a better idea to respond in person or over the phone instead of responding in writing? Why?
End your discussion with a question to your classmates.
2. Watch the 'Pursuit of Happyness' video clip in this week's folder and explain how "Chris" was able to persuade the interviewer to hire him? What can you say about his traits? What would you do to pursuade a future employer that you are the best candidate for the position you're applying for?
link of the video: https://youtu.be/UUDKEbX5OQw
3. With reliance on social media platforms for communication, we grew accustomed to sharing our ideas, feelings, and social life with others. Many use social media for expressing their feelings and strong opinions regarding topics ranging from food, entertainment, to religions and politics. Based on this week's video review, answer the following questions:
Do you agree or disagree with how the mom in the video was treated? If you had to advise that person regarding her social media presence, what would you say?Are employers justified in using social media content to make employment-related decisions? Why or why not?
Link of the video: https://youtu.be/5Ttx-ERwrh4
Expert Answer:
1 Responding in writing to a customer complaint or employee concern is appropriate when you need to provide a documented record of the communication o... View the full answer
