Question: A utilization greater than one suggests that the mean service time is higher than the mean inter-arrival time. True False QUESTION 3 It costs

A utilization greater than one suggests that the mean service time is higher than the mean inter-arrival

A utilization greater than one suggests that the mean service time is higher than the mean inter-arrival time. True False QUESTION 3 It costs five times more money to retain a current customer than to attract a new customer. True False QUESTION 4 Increasing the capacity of a resource never increases the arrival rate to the resource group that follows it in the process flow. True False

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