Indicate which approach of writing (direct or indirect) would be best in each of the following situations and briefly justify your response.

A. A message to the owner of an automobile dealership, complaining about poor service work.

B. A message from a recent college graduate, requesting a letter of recommendation from a former instructor.

C. A message turning down a job applicant.

D. A message announcing that because of high air-conditioning costs, the plant temperature will be held at 78°F during the summer.

E. A message from an advertising agency to a troublesome long-term client, explaining that the agency will no longer be able to work on the client’s account.

Assessment Rubric:

a. Content/Ideas/Relevance: 04

b. Organizational Strategy (Direct/Indirect writing approach): 04

c. Language (Formal, Accuracy of grammar and sentence structure): 02

Answer rating: 100% (QA)

Solution a direct approach It would be better to directly connect with the owner of automobile deale... View the full answer