Indirect Strategy Outline Template . . Buffer (Neutral statement related to the purpose of the message without revealing the bad news. Avoids negative language Does not mislead by being overly positive Use one of these strategies: Acknowledge Acknowledge Person Appreciation/Compliment Apology/Understanding Acknowledge Purpose Chronology . General agreed upon principal Explanation: (Stick to the facts and avoid editorializing with opinion. Avoid negative wording; use neutral or positive language) Bad News: (Use passive language and a dependent clause.) center negative information here Kenter alternatives here> Alternatives (What alternatives are being presented? Avoid negative wording; use neutral or positive language) Good Will (How can you create good will? What is Follow-Up Response you are looking for?) 2. Clicking the REVIEW ORIGINAL button will pop-up a new window with the original text that was in the textbox Scenario Shelly Marquez the Marketing and Communications Supervisor of the Region of Waterloo International Airport has forwarded you a letter and sent you an email asioing to respond to the letter Here's the email string that was she went to you Email from Shelly: To: Co-op Student From Cynthia Brook Date Today's date Subject Aviation Club Letter HI just received the letter that sent on to you. It is a request from the Aviation Club at Conestoga College, which has requested sponsorship for an aviation event at Conestoga College. The irport receives a lot of requests for money from schools to politicians and charities. The Board of Directors discussed the sponsorship policy at the last meeting and decided not to give out any direct funds to groups asking for sponsorship for their events. It's not just them, we don't gve money to anyone who asks. But as a matter of fact, the organization can offer in.lond donations, which means that the airport could provide a guided tour of the maintenance area of the airport as a prize and advertise the event on the airports Website if they want to provide us with the information Can you please write a letter back to the club telling them we can't give them any money for the event, but letting them know what we can do Thanics Shally Letter from Conestoga Aviation Club: 299 Doon VryDrive Kitcher Ontario N264M4 Today's Date Shelly Marquez Marketing and Communication Supervisor Region of Waterloo international Airport 1-4881 Fountain Street North Bresto, Ontario, NOSIMON Dear Shaly Mynes Mes Small and the volunteer Communications Coordinator for the Action lubat Contoga Core, which is a group of students who get together to discussion and put on writion events. The organization receives munding from the student council called the Conestoga Students Inc, but we are putting on an event that we were wondering if you can Our clubs Interested in sharing the history of avation and percors activities and events for the group induding tour of airports, aviation Museum and other hun stuft. We are dedicated to promoting aviation and the aviation industry We have an event coming up, which will have keynote spelar from the mation industry and a social and dance afterwards We have been soloting money for prices at the event for pris and to help us promote the event. We have received funding from a couple of municipal politica As well the Conestoga Student Inc. has provided funding for the entandrave provided space for the event at discount price Would you be able to provide $200 donations that we can purchase prices for our event there would be out with a draw from the sides for entry. We would indicate the porta pondot for the event in our advertising our program during the event and when the prize enout