Instructions 1. Read the Scenario below. 2. Review emails for this scenario. 3. Create an outline for responding using an Indirect Strategy Part 1 1. The textbox below, use the Indirect Strategy Outline Template to create an Outline for this scenario. 2. Record the key points for your response using an Indirect Strategy. 3. Use the Indirect Strategy Quick Tips as a guide when creating the Outline. o Click SAVE DRAFT to save your work. o Warning: If the date and time of when you saved your draft does not appear at the top of the textbox, your work has not been saved. Part 2 1. Once you are finished, click SUBMIT RESPONSE (you won't be able to edit it anymore) o Warning: If the date and time of when you submitted your response does not appear at the top of the textbox, your work has not been submitted. 2. After you SUBMIT RESPONSE, go to the next page (Compare Your Answer) and click on the OPEN COMPARISON button. A separate window will open with your response and a sample answer to compare with your submission 3. While reviewing the comparison, go to the page after Compare Your Answer to complete and submit the Self-Assessment for the Practice Exercise. Part 3 1. After reviewing the Compare Your Answer page. copy the points from your Outline 2. Revise the Outline into a letter in the Indirect Mesage (Practice Exercise D) Submission Folder, taking into consideration the feedback from the comparison 3. The letter should be FROM YOU Part 3 1. After reviewing the Compare Your Answer page, copy the points from your Outline 2. Revise the Outline into a letter in the Indirect Mesage (Practice Exercise D) Submission Folder, taking into consideration the feedback from the comparison. 3. The letter should be FROM YOU o Use an Indirect Strategy to create the message. o Use the Indirect Strategy Quick Tips as a guide. NOTES: 1. Clicking the RESET button will erase everything you have done in the textbox so that you can start over. 2. Clicking the REVIEW ORIGINAL button will pop-up a new window with the original text that was in the textbox. Scenario Cynthia Brook has worked at Region of Waterloo International Airport as a part-time package handler for four years while attending high school and college. Cynthia has been offered a co-op position with a local accounting firm, She has written a message requesting occasional irregular shifts, or a four- month leave of absence if she cannot work something out. The HR Manager has forwarded you Cynthia's message, asking you to respond to her. The Region of Waterloo International Airport has instituted a new policy to ease the complexity of scheduling and to provide part-time employees with a stable and consistent schedule during the COVID pandemic. It states that Region of Waterloo International Airport will work with part-time employees to develop a regular schedule, where they work the same assigned shifts on the same days and times each week. But once they have their assigned shift, they must keep it. The Region of Waterloo International Airport has instituted a new policy to ease the complexity of scheduling and to provide part-time employees with a stable and consistent schedule during the COVID pandemic. It states that Region of Waterloo International Airport will work with part-time employees to develop a regular schedule, where they work the same assigned shifts on the same days and times each week. But once they have their assigned shift, they must keep it. Uniess part-time package handlers are prepared to work the regularly scheduled assigned shifts, they will be asked to resign. Furthermore, employees who quit their job may be rehired if positions become available when they return, but at a lower starting salary. In Cynthia's case, if she were to quit and return, she will lose her $19 hourly wage and have to start at a lower rate of $15.00 per hour, if a position is available. The HR Manager, Zainab Karman, indicated that they would really like to see Cynthia stay, and if not, return after her co-op position. However, the manager has asked you to make sure she is aware of the organization's new policy. Email from Cynthia: To: Zainab Karman From: Cynthia Brook Date: Today's date Subject: Co-op Position I just wanted to let you know that I have gotten an amazing opportunity to work at accounting firm for a co-op term. Accounting is a career I am considering, so I am really excited about taking the co-op position. As well, the firm has asked me to play on their online chess team and they said that we will be practicing or playing many evenings after work. So I might be able to take a few night shifts over the next 4 months. I will know which nights at least a week in advance. I will be able to return to my regular part-time work in 4 months. I have been working at the Region of Waterloo International Airport for 4 years now I was honing that if it were nossible to work the odd night shift during the next month that would be Email from Cynthia: To: Zainab Karman From: Cynthia Brook Date: Today's date Subject: Co-op Position Hi I just wanted to let you know that I have gotten an amazing opportunity to work at accounting firm for a co-op term. Accounting is a career I am considering, so I am really excited about taking the co-op position As well, the form has asked me to play on their online chess team and they said that we will be practicing or playing many evenings after work So I might be able to take a few night shifts over the next 4 months. I will know which nichts at least a week in advance. I will be able to return to my regular part-time work in 4 months. I have been working at the Region of Waterloo International Airport for 4 years now so I was hoping that, if it were possible to work the odd night shift during the next 4 months that would be great. Otherwise, I would like to take a 4-month leave of absence until my co-op placement is over. Please let me know what is possible Thanks, Kathe Email from Zainab: To: coopstudenter.com From Zarmanwia.com Date: Today's date Subiect: FW. helves hlazon high volu. Part 1: Outline Enter your points into the Indirect Strategy Outline Template Indirect Strategy Outline Template kenter buffer here> Buffer (Neutral statement related to the purpose of the message without revealing the bad news. Avoids negative language but does not mislead with overly positive information. Use one of these strategies: - Good or neutral news Focused on the Relationship Appreciation/Compliment Apology/Understanding Focused on the Issue Chronology o General agreed upon principal center explanation here Explanation: (Stick to the facts and avoid editorializing with opinion. Avoid negative wording; use neutral or positive language) Ube B Homepage - eCone... The Medicine Shop.... a Amazon High Vo. Explanation: (stick to the facts and avoid editorializing with opinion. Avoid negative wording; use neutral or positive language) Bad News: (Use passive language and a dependent clause.) Kenter negative information here Alternatives (What alternatives are being presented? Avoid negative wording; use neutral or positive language) Good Will (How can you create good will? What is Follow-Up Response you are looking for?) Instructions 1. Read the Scenario below. 2. Review emails for this scenario. 3. Create an outline for responding using an Indirect Strategy Part 1 1. The textbox below, use the Indirect Strategy Outline Template to create an Outline for this scenario. 2. Record the key points for your response using an Indirect Strategy. 3. Use the Indirect Strategy Quick Tips as a guide when creating the Outline. o Click SAVE DRAFT to save your work. o Warning: If the date and time of when you saved your draft does not appear at the top of the textbox, your work has not been saved. Part 2 1. Once you are finished, click SUBMIT RESPONSE (you won't be able to edit it anymore) o Warning: If the date and time of when you submitted your response does not appear at the top of the textbox, your work has not been submitted. 2. After you SUBMIT RESPONSE, go to the next page (Compare Your Answer) and click on the OPEN COMPARISON button. A separate window will open with your response and a sample answer to compare with your submission 3. While reviewing the comparison, go to the page after Compare Your Answer to complete and submit the Self-Assessment for the Practice Exercise. Part 3 1. After reviewing the Compare Your Answer page. copy the points from your Outline 2. Revise the Outline into a letter in the Indirect Mesage (Practice Exercise D) Submission Folder, taking into consideration the feedback from the comparison 3. The letter should be FROM YOU Part 3 1. After reviewing the Compare Your Answer page, copy the points from your Outline 2. Revise the Outline into a letter in the Indirect Mesage (Practice Exercise D) Submission Folder, taking into consideration the feedback from the comparison. 3. The letter should be FROM YOU o Use an Indirect Strategy to create the message. o Use the Indirect Strategy Quick Tips as a guide. NOTES: 1. Clicking the RESET button will erase everything you have done in the textbox so that you can start over. 2. Clicking the REVIEW ORIGINAL button will pop-up a new window with the original text that was in the textbox. Scenario Cynthia Brook has worked at Region of Waterloo International Airport as a part-time package handler for four years while attending high school and college. Cynthia has been offered a co-op position with a local accounting firm, She has written a message requesting occasional irregular shifts, or a four- month leave of absence if she cannot work something out. The HR Manager has forwarded you Cynthia's message, asking you to respond to her. The Region of Waterloo International Airport has instituted a new policy to ease the complexity of scheduling and to provide part-time employees with a stable and consistent schedule during the COVID pandemic. It states that Region of Waterloo International Airport will work with part-time employees to develop a regular schedule, where they work the same assigned shifts on the same days and times each week. But once they have their assigned shift, they must keep it. The Region of Waterloo International Airport has instituted a new policy to ease the complexity of scheduling and to provide part-time employees with a stable and consistent schedule during the COVID pandemic. It states that Region of Waterloo International Airport will work with part-time employees to develop a regular schedule, where they work the same assigned shifts on the same days and times each week. But once they have their assigned shift, they must keep it. Uniess part-time package handlers are prepared to work the regularly scheduled assigned shifts, they will be asked to resign. Furthermore, employees who quit their job may be rehired if positions become available when they return, but at a lower starting salary. In Cynthia's case, if she were to quit and return, she will lose her $19 hourly wage and have to start at a lower rate of $15.00 per hour, if a position is available. The HR Manager, Zainab Karman, indicated that they would really like to see Cynthia stay, and if not, return after her co-op position. However, the manager has asked you to make sure she is aware of the organization's new policy. Email from Cynthia: To: Zainab Karman From: Cynthia Brook Date: Today's date Subject: Co-op Position I just wanted to let you know that I have gotten an amazing opportunity to work at accounting firm for a co-op term. Accounting is a career I am considering, so I am really excited about taking the co-op position. As well, the firm has asked me to play on their online chess team and they said that we will be practicing or playing many evenings after work. So I might be able to take a few night shifts over the next 4 months. I will know which nights at least a week in advance. I will be able to return to my regular part-time work in 4 months. I have been working at the Region of Waterloo International Airport for 4 years now I was honing that if it were nossible to work the odd night shift during the next month that would be Email from Cynthia: To: Zainab Karman From: Cynthia Brook Date: Today's date Subject: Co-op Position Hi I just wanted to let you know that I have gotten an amazing opportunity to work at accounting firm for a co-op term. Accounting is a career I am considering, so I am really excited about taking the co-op position As well, the form has asked me to play on their online chess team and they said that we will be practicing or playing many evenings after work So I might be able to take a few night shifts over the next 4 months. I will know which nichts at least a week in advance. I will be able to return to my regular part-time work in 4 months. I have been working at the Region of Waterloo International Airport for 4 years now so I was hoping that, if it were possible to work the odd night shift during the next 4 months that would be great. Otherwise, I would like to take a 4-month leave of absence until my co-op placement is over. Please let me know what is possible Thanks, Kathe Email from Zainab: To: coopstudenter.com From Zarmanwia.com Date: Today's date Subiect: FW. helves hlazon high volu. Part 1: Outline Enter your points into the Indirect Strategy Outline Template Indirect Strategy Outline Template kenter buffer here> Buffer (Neutral statement related to the purpose of the message without revealing the bad news. Avoids negative language but does not mislead with overly positive information. Use one of these strategies: - Good or neutral news Focused on the Relationship Appreciation/Compliment Apology/Understanding Focused on the Issue Chronology o General agreed upon principal center explanation here Explanation: (Stick to the facts and avoid editorializing with opinion. Avoid negative wording; use neutral or positive language) Ube B Homepage - eCone... The Medicine Shop.... a Amazon High Vo. Explanation: (stick to the facts and avoid editorializing with opinion. Avoid negative wording; use neutral or positive language) Bad News: (Use passive language and a dependent clause.) Kenter negative information here Alternatives (What alternatives are being presented? Avoid negative wording; use neutral or positive language) Good Will (How can you create good will? What is Follow-Up Response you are looking for?)