Individual Design Approaches for Projects

$($Project using step$-$by$-$step block diagrams $($you may use UML, use cases, and flow charts$)$ incorporating$$any project management or software engineering techniques, including agile, scrum, waterfall, and SDLC$.$ Technical approaches to design should focus on methodologies, technology, algorithms, etc.

The goal of XYZ system, an IT support company, is to improve customer satisfaction by creating a new platform for remote IT assistance with$$powerful analytics features. One of the project's methodology components is examining$$current remote assistance tools. The outcomes show the shortcomings of the available technologies and the knowledge gleaned from network data analysis. By providing real$-$time monitoring, predictive analytics, and configurable dashboards, the system aims to overcome these constraints. Enhancing troubleshooting effectiveness, reducing downtime, and improving network performance and customer satisfaction are the objectives.

$1)$To analyze the network

$2)$To create Ticketing System

$3)$To design dashboard for network management

$4)$To monitor the network and users experience