Question: Industry List: Banking (Standard Charted) The report should include: - Brief company background of the chosen company. (Standard Charted) Illustration of the Ishikawa diagram (Standard

Industry List: Banking (Standard Charted) The

Industry List: Banking (Standard Charted) The report should include: - Brief company background of the chosen company. (Standard Charted) Illustration of the Ishikawa diagram (Standard Charted) Evaluation of the FIVE (5) customer related issues based on the Ishikawa diagram. (Standard Charted) Propose FIVE (5) feasible recommendations to improve the CRM performance. (Standard Charted)

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