Industry process maps or systems maps can guide management teams to analyse positive and negative impacts for each step in the development and delivery of a consumable product or service.

Select one:

a.

True

b.

False

Financial service firms can integrate environmental aspects into their business model by offering green securities such as:

Select one:

a.

Climate bonds or alternative energy investment options

b.

Loans that incentivise energy efficiency in residential home and business facilities

c.

Credit services that encourage the purchase of options which are more environmentally sensible

d.

All of the above

The largest environmental groups such as the Environmental Defence, Greenpeace and the National Resources Defence Council were created during the second environmental wave, in the late 1960s and early 1970s.

Select one:

a.

True

b.

False

Some areas more relevant to service firms, include:

Select one:

a.

Responsible outsourcing

b.

Talent recruitment and retention

c.

Employee compensation and working conditions

d.

All of the above

By Looking at all the relationships involved in its mining operations, _________________ has created a system that examines and attempts to mitigate all adverse effects to the environment, the community, and its workforce.

Select one:

a.

Shell

b.

Tiger Delta

c.

The International Metals and Mining Council

d.

Newmont Mining

The borrow-use-return approach seeks to entirely eliminate waste rather than reducing it, best emphasizing:

Select one:

a.

Deplete resources

b.

Use less resources

c.

Return resources faster

d.

A closed-loop production model