Question: Information systems is an article of enterprise systems Assignment Tasks: A. Read Case Study 2 (Real-World Case Wipro and MBH) from the textbook, pages 8487.
Assignment Tasks: A. Read Case Study 2 (Real-World Case Wipro and MBH) from the textbook, pages 8487. B. As a group, try to answer the following questions clearly about the given case study: 1. Compare and contrast the self-service implementation between Wipro and MBH. Explain which company did a better job ( 4 marks, Maximum words =200 ). 2. Are the measures used by Wipro (i.e., costs, returns, and cycle time) appropriate for evaluating their self-service implementation? ( 3 marks, Maximum words =200 ). 3. What would happen to the self-service implementation at MBH if the company decided to adapt the SOA model? Does self-service implementation make it easier or more difficult to implement SOA? Explain ( 3 marks, Maximum words =200 )
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