INFORMATION: The following table shows data on the average number of customers processed by the service units of three local banks (A, B and C) each day. The hourly wage rate is R30, the overhead rate is 1.1 times labour cost, and material costs is R20 per customer. Service Unit , Bank A Bank B Bank C:Number of employees, 4, 5, 8, : Customers processed per day 36, 40 ,80 respectivley REQUIRED: 3.1 Compute the labour productivity and the multifactor productivity for each unit. Use an eight-hour day for multifactor productivity (Round off multifactor productivity to three decimal places). (9 marks) 3.2 Suppose a new, more standardized procedure is to be introduced that will enable each employee to process one additional customer per day. Compute the expected labour and multifactor productivity rate for each bank (Round off multifactor productivity to three decimal places).

Une the informufion provided below ts answer the following euestions. As a dermand plarner a: Groctegeluk Mint. you warh ts deiermint the morthly tales lorecast of cod (n tsenes). Tabio 1, below, depicts the volume of coal sold by fhe mine for each of the 12 months of 2022 . Tuble 1: Valume of eau iqd monthly duting 2022 REOURED: Uqing the dua provided in Table 1, andwer tach of the following quetions: 5.1. Using the three month weightod moving average method, calculate the monthly forecasss for ipril 2022 to dunuary values to one decimal place). (10 marks) 52. Caloulate the mean absolute deviaton (MaO) of the forecasts for Rorl 2022 to Decerber 2022 . Round ot the answer to two decimal placel. (5 marks) 5.3. Caloulate the mean absolute percentage enor (MMgE) of the forecans for Apri 2022 to December 2022 (Flound of Bo answer so two socimal plact)