Instruction: Answer each question clearly and based on relevant concepts and theories. Item 1. Why do many companies apply for ISO 9001 certification? (2 points) Item 2. How does the store manager do if he wants to have accurate inventory record? (2 points) Item 3. What criteria should be used for selecting suppliers for the company implementing the response strategy? (2 points) Item 4. Identify advantages and disadvantages of "few suppliers" sourcing strategy. (2 points) Item 5. Why does Toyota prefer the small lot size of production? (2 points) Item 6. Toyota Production System is based on a variety of elements. What are the soft skills being trained for Toyota people and recognized as the company's DNA? And how does Toyota create the working environment in order to foster such soft skills? (2 points) Item 7. Explain the differences between "Overproduction" and "Overprocessing" in the Seven Wastes by Ohno. (2 points) Item 8. What roles of the project manager are so important? And what goals does the project manager want to achieve? (2 points)