Instructions

Appendix A $($Unit $1)-$ Problem Formulation

The aim of the problem formulation phase is to develop the conceptual model $(CMO)$ that

depicts the system that impacts the effectiveness of your management performance.

Step $1\mathrm{.}1-$ What the literature savs $($develop a CMap$)$: Do a literature review on

Management Effectiveness. This is your level $1$ review. Resulting from this review, develop a

concept map $($CMAP$)$ for management effectiveness. The CMap must fully capture and explain

this concept.

Use your concept map to conduct an analysis of your own management effectiveness.

Identify about $15$ insights $($strengths and weaknesses of your management effectiveness $-$

phrased as propositions$).$

Step $1\mathrm{.}2-$ What your colleagues say: You are required to conduct a $360$ assessment on

your management performance. You can research$/$find$/$design your own assessment or use the

competing values assessment that was provided. It is ideal to identify: A line manager, $2$

colleagues who work more or less at the same organisational level as you, $1$ direct report or

colleague who work closely with you but are at a lower managerial level than you. In addition,

complete the assessment yourself as a self$-$assessment. Analyse the results of this

assessment and identify a further $15$ insights $($strengths and weaknesses of your management

effectiveness $-$ phrased as propositions$).$