Instructions

Download the PowerPoint strategy map provided (photos). Develop a strategy map and a balanced scorecard for a primary care dental clinic. Conduct Internet research to determine challenges facing primary care dentistry, and develop a strategy map for success in this environment.

Make sure the strategy map includes at least eight (8) initiatives and that it includes at least four perspectives (e.g., Finance, Customers, Business Processes, Learning and Growth, etc.). Include targets and be sure metrics are a mix of leading and lagging indicators.

Develop a plan to periodically review your map to ascertain its effectiveness. Your plan needs to be one (1) double-spaced page.

General Strategy Map General Healthcare Department Strategy Map