Instructions

For this business document, you will be working from Exercise $7\mathrm{.}13$ on page $110.$ Read the exercise completely and focus on the content in the memo provided. Here are the steps you need to complete.

Re$-$type the memo in Exercise $7\mathrm{.}13.$ Your goal is to apply the five strategies of positive emphasis to this memo along with good document design, audience focus, and you$-$attitude.

Address the memo to Betty Diamond, Human Resources Director At PNC Bank, who is your boss. You have been working with Rob Chan, the Assistant Director of Recruiting at PNC Bank on building an internship program at State University. The goal is to increase the number of qualified applicants into the bank's management trainee program.

Make changes and additions to the memo in order to meet the requirements of the $5C^{\text{'}}$ s concept: Complete, Concise, Correct, Clear, and Courteous.

Do not be afraid to change information and add specifics as needed. Remember, the memo is poorly written and needs major revision.

Be mindful of the proper structure for business documents: introduction, details, and conclusion.

Update the dates in the memo.

Use proper document design to help the reader as outlined in Module $5.$ Use white space, headings, lists, etc. when they help the