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Instructions

For this business document, you will be working from Exercise $7\mathrm{.}13$ on page $110.$ Read the exercise completely and focus on the content in the memo provided. Here are the steps you need to complete.

$1.$ Re$-$type the memo in Exercise $7\mathrm{.}13.$ Your goal is to apply the five strategies of positive emphasis to this memo along with good document design, audience focus, and you$-$attitude.

$2.$ Address the memo to Betty Diamond, Human Resources Director At PNC Bank, who is your boss. You have been working with Rob Chan, the Assistant Director of Recruiting at PNC Bank on building an internship program at State University. The goal is to increase the number of qualified applicants into the bank's management trainee program.

$3.$ Make changes and additions to the memo in order to meet the requirements of the $5$C$\text{'}$s concept: Complete, Concise, Correct, Clear, and Courteous.

$4.$ Do not be afraid to change information and add specifics as needed. Remember, the memo is poorly written and needs major revision.

$5.$ Be mindful of the proper structure for business documents: introduction, details, and conclusion.

$6.$ Update the dates in the memo.

$7.$ Use proper document design to help the reader as outlined in Module $5.$ Use white space, headings, lists, etc. when they help the reader.

$8.$ When you are satisfied with your memo, proofread it using one or more of the proofreading strategies.

$9.$ Submit your document to this drop box by the posted due date.

Grading: This memo is worth $50$ points and is graded based on completing the requirements of this assignments as outlined above and the $5$C$\text{'}$s grading rubric.

Due on Feb $18,202411$:$59$ PM

Available on Jan $8,202412$:$00$ AM$.$ Access restricted before availability starts.

Hide Rubrics

Rubric Name: Teacher Comments for Memos

Comment Identifier

Free Form Comment

Well Done

Thank you for providing a well$-$designed and easy to read memo. You met all the requirements and created a good example of this assignment. Well done!

Wrong Assignment

The document you submitted was not the assignment. Please look at the instructions again and contact me with any questions. You can resubmit the correct document to the same dropbox.

Document Type

The assignment called for a memo because this is an internal document that stays within the company. You used the letter format or some of the elements for a letter such as a salutation or closing. Review the Unit $2$ sample memos, resource material, and video to better understand how to format a memo.

Date

The date at the top needs to reflect the date you sent the memo. Dates should be formatted American business style: Month Day, Year $($August $3,2022).$

Alignment

In this course, the header information needs to be aligned. The alignment of the header information is ragged. Look at the sample memos in the handbook, textbook, and online. Notice the alignment of the specific information after the TO$/$FROM$/$SUBJECT tags. Use the tab key to get these to line up so that you have two columns. See the lesson in Unit $2$ about doing this in Word as well as the video about setting up a memo in Word.

Recipient & Title Information

This memo is addressed to the wrong person or does not contain the titles from the recipient nor the sender$.$

Subject Line

The subject line must reflect what is in the memo and motivate the recipient to read the information. Subject lines should be longer than two or three words, yet should not be longer than the width of the page.

Title Case

Use title case for subject lines, headings, and job titles. This means all significant words are capitalized like a book title. See the lessons and video for specific details.

Spacing

The spacing is incorrect or inconsistent. Single space paragraphs with double spacing between each paragraph. The goal is to fit a memo on one page whenever possible. Using triple or quadruple spacing is unnecessary. Memos are concise and do not need to spread evenly over an entire page.

Paragraphs

Combine one sentence paragraphs with other paragraphs if possible.

Large paragraphs can often be broken into smaller paragraphs or be shortened by eliminating unneeded information. This helps the reader by either creating white space or shortening the message.

Introduction

Even short pieces of writing like memos need to have a sense of introduction that outlines the main point of the memo and what is in it$.$ The subject line does not stand in for an introductory paragraph.

Specific Details

Many of the case details and needed explanations are missing from this document. Use dates, proper nouns, costs, description, examples, explanations, statistics, quotes, etc. In order to be complete and clear, you need to include all necessary specifics. Information must be current and correct.

Conclusion

As a courtesy, invite contact by ending the memo with the best way to reach you in order to discuss the contents. You can also as