• Instructions:

• In small groups (3-5 people) and each group receives a list of products, including those that are: mostly goods, mostly services, and a combination of both
• Each group is to rank its list in terms of goods/services, starting with the product that is the best example of a good at the top and ending with the product that is the best example of a service at the bottom. 15 mins.
• A member of each group then writes its rankings on the board

List 1	List 2	List 3
Blue jeans	Business Suit	Surgery
Car	Causal clothing	Car brake relining
Dental examination	Condo	Dress shoes
Meal at a nice restaurant	Couch	Eyeglasses
Golf lessons	Day care	Furniture
Haircut	Dishwasher	Greeting card
Hotel rooms	Dry cleaning	Health club membership
Houseplant	Fast food	Legal representation
Ice-cream cone	Flu shot	Novel
Jewelry	House cleaner	Psychotherapy
Laundry detergent	Life insurance	Rental car
Frozen Food Dinner	Plumbing repair	Soft drink
Running shoes	Poster framing	Tailored clothing
TV repair	Socks	Typing service
Vacation package	Tax consultant	Xeroxing/coping

Discussion Questions:

What do the products at the top of the list have in common?

What do the products at the bottom have in common?

What do the products in the middle have in common?