INTERACTIVE SESSION MANAGEMENT ConocoPhillips Implements a New System for Access Control ConocoPhillips Co, is an American multinational Throughout this upgrade project and stabilization, energy corporation headquartered in Houston, SAP and ConocoPhillips worked to keep lines of com Texas. It is the world's largest independent oil munication open. ConocoPhillips works closely with and natural gas exploration and production com SAP and receives a direct line to SAP experts. In turn, pany, with $88 billion in total assets as of March the company provides SAP with ideas and sugges- 2017. It has 11,600 employees and operations in 17 tions for improving future releases of Access Control countries to find and produce oil and natural gas. By collaborating with SAP experts and experimenting Information systems are an important tool for man with different approaches, ConocoPhillips was able aging exploration and production operations, fos. to configure the system to suit the enterprise's exact tering collaboration across functions and business needs. ConocoPhillips improved its ability to sched- units, recruiting and developing highly talented sci ule necessary Jobs, enable emergency access man entists and engineers, managing risks, and making agement, and evaluate SoD risks sound investments SAP Access Control 10.1 had a new capability for ConocoPhillips has a large and complex net customizing user interfaces, which was one of the work of global users requiring access to its systems. main selling points for ConocoPhillips to move to Consequently, managing access control for the com this new release. In configuring the user interface, pany's information systems is very challenging and the company removed data fields it didn't use and the enterprise must work especially hard to meet showed users only what they actually needed to governance, risk, and compliance (GRC) require sce. ConocoPhillips also added more additional help ments such as access control and segregation of du features. The resulting user interface made it sig. ties (SD). (Review the discussion of both of these nificantly easier for end users to submit or process topics in Chapter 8) requests In 2009, ConocoPhillips began using SAP Access The project also increased system usability Control for this purpose. Access Control is a SAP by minimizing workflows. ConocoPhillips GRC product for streamlining the process of managing Administrator Trevor Wyatt tried to keep workflows and validating user access to applications and data, at a controllable number, both to streamline the SAP Access Control works with SAP and non-SAP project as well to make the system solution easier applications, including SAP Finance, SAP Sales & to use. Although other organizations might set up Distribution, and Oracle software tools. It automates SAP Access Control with hundreds of workflows, user access assignments and can automatically re ConocoPhillips only has a handful. According to view user access and role authorizations and detect Wyatt, the more workflows you have, the harder and remediate risk violations. The software sup it is to troubleshoot and the more things could go ports policies regarding the segregation of duties wrong. Having simpler workflows for end users so that people don't have conflicting activities or means less risk. Instead of taking months to obtain rights. approvals, it takes minutes. Keeping workflows SAP has made many improvements to the soft simple minimizes complexity, which causes risk in ware, including greater stability and customiza the workflow tion features. ConocoPhillips has continuously ConocoPhillips was highly attentive to the needs Implemented new releases of the application, the of the end users throughout the entire upgrade and most recent being the upgrade from version 10.0 stabilization project and thereafter. The company to 10.1. Every time SAP upgraded the software, provides users with job aids, hands-on training, certain things that were working previously were and in-class training, depending on their needs. affected in moving to the latest release. It might Wyatt also believes continuous training is very take months to get all processes back to the way important, especially when users don't have a ConocoPhillips expected them to run. The latest background in the technology. ConocoPhillips trics upgrade to SAP Access Control required a year-long to train and train again. By training thoroughly. stabilization project. ConocoPhillips was able to get thousands of users GTL Chapter 14 Managing Projects 55 accustomed to the functionality the newly con from the company's GRC team. This saves time and figured SAP Access Control 10.1 offered with few streamlines processes for both auditors and GRC complaints professionals Once fully implemented, SAP Access Control 10.1 After such a careful process of removing issues has working seamlessly at ConocoPhillips, with very from the system and configuring it in the way that's few workflow issues. The access control solution is best for the business, ConocoPhillips is reaping the heavily scrutinized by both internal and external benefits of very trustworthy access control processes. auditors to ensure it's working properly. Due to that It doesn't have to second-guess the system, and scrutiny and the success of the SAP Access Control has full confidence that it is performing exactly as upgrade, there's less work that has to be done dur expected ing audit season. As SAP Access Control became more stable, auditors have more confidence in the system and don't have to dig as deep. Additionally, Source: www.sap.com, condamnary 7 2018: Nicole D'Angelo, ConocoPhillips Drills Down into Acc Control SAP Erstider auditors can pull information directly from the sys- Profile July 12, 2017 and www.cocophillips.com, sed em instead of having to request that information January 7, 2018 CASE STUDY QUESTIONS . How important was this project for ConocoPhillips? Why? - What project management techniques described in this chapter were used to implement the new version of SAP Access Control? 3. Why was the project so successful? What manage- ment, organization, and technology issues were addressed? bols and their data wherever they are working. The Interactive Session on Fechnology describes some capabilities of cloud-based Microsoft Project Online. While project management software helps organizations track individual Tojects, the resources allocated to them, and their costs, project portfolio anagement software helps organizations manage portfolios of projects and ependencies among them. Project portfolio management software helps man- gers compare proposals and projects against budgets and resource capacity lev- s to determine the optimal mix and sequencing of projects that best achieves ne organization's strategic goals. 14-5 How will MIS help my career? ere is how Chapter 14 and this book will help you find an entry-level job as an nemiect management assistant