Internal integration tools _______.

Select one:

a. portray a project as a network diagram with numbered nodes representing project tasks

b. enable end users to communicate with system developers

c. enable a project to have sufficient technical support for project management and development

d. enable a project manager to properly document and monitor project plans

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Which of the following is not true about user-designer communication gap?

Select one:

a. Users and IS specialists tend to have different backgrounds, interests, and priorities.

b. User-designer communication gap often brings about problems in system implementation.

c. Differences between users and designers lead to divergent organizational loyalties, approaches to problems solving, and vocabularies.

d. User-designer communication gap is not a problem now in this cyber age.

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You are using a capital budgeting method to assess the worth of your company's new information system. Which of the following costs would you include in measuring the cash outflow?

Select one:

a. Both B and C.

b. Hardware and software expenditures.

c. Increased sales of products.

d. Labor expenditures.

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The ________ consists of systems analysts, specialists from the relevant end-user business areas, application programmers, and perhaps database specialists.

Select one:

a. project team

b. project management group

c. system planning committee

d. IS steering committee

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The criteria used for evaluation in a scoring model are usually determined by _______.

Select one:

a. lengthy discussions among the decision-making group

b. systems analysts

c. the IS steering committee

d. project managers

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All of the following are intangible benefits of information systems except ______.

Select one:

a. increased organizational learning

b. reduced workforce

c. improved operations

d. improved asset utilization

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Formal planning and control tools ________.

Select one:

a. consist of ways to link the work of the implementation team with users at all organization levels

b. enable senior management to track the development of systems

c. enable a project manager to properly document and monitor project plans

d. enable a project to have sufficient technical support for project management and development

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Which of the following is not a tangible benefit of information systems?

Select one:

a. Increased productivity.

b. Improved resource control.

c. Lower computer expenses.

d. Reduced rate of growth in expenses.

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In sociotechnical design _______.

Select one:

a. all of the above

b. ergonomic features of a system and the system's technical design are given equal importance

c. systems analysts with proven backgrounds in sociological concerns rate and compare a system's social and technical aspects

d. separate sets of technical and social design solutions are developed and compared

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Which of the following is not one of the activities of the systems analyst?

Select one:

a. Communication with users.

b. Formulation of capital budgeting models.

c. Mediating between competing interest groups.

d. Acting as a change agent.

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All of the following are indications of a failed information systems project except ______.

Select one:

a. employees have created a spreadsheet solution to manipulate the data generated by the system

b. a redesigned Web site has fewer visits to the customer support pages

c. employees are refusing to switch to the new system

d. employees are trained to properly use the system

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Which of the following is not one of the five main variables affecting project success?

Select one:

a. Vendors

b. Time

c. Risk

d. Quality

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In using a portfolio analysis to determine which IT projects to pursue, you would ________.

Select one:

a. avoid projects that were very costly

b. select only low-risk, low-reward projects

c. select the most low-risk projects from the inventory

d. balance high-risk, high reward projects with lower-risk projects