Question: Introduction 2 . Definitions ( Quality , Quality management , Quality Health management ) 3 . Purpose & Objective 4 . Key or Element 5

Introduction
2. Definitions (Quality , Quality management , Quality Health management)
3. Purpose & Objective
4. Key or Element
5. Quality Characteristics or Features.
6. components
7. Challenges & Benefit
8. Identify health services quality requirements
9. The Role of ISO standards in health care
10. Give Examples

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