Introduction

The possibility approach to consulting is a future-oriented, forward-looking approach to solving problems. It relies upon relationships and trust. A consultants goal is to change the employees fixation on problems and wanting answers to a discovery approach. The discovery approach focuses on what is working well in a workplace and creates a story or vision for the future. The discovery approach, therefore, looks to what is possible, which means the consultant must be a little more patient and relaxed when dealing with resistance.

Tasks

Question 1:

As an HR consultant, how will you use the possibility approach when working with difficult people and situations?

Question 2:

As an HR consultant, make a distinction between the stated (presenting) problem and the underlying (drivers) problem.