Involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them. A$)$ leading; B$)$ managing; C$)$ organizing; D$)$planning

$12.$ All employees must be at their desks and ready to work by the time the buzzer sounds at $8$:$00$ am$.$ This is an example of a: a$)$ a rule; B$)$ a policy; C$)$ a practice; D$)$ a procedure.

$13.$ The ability to work well with other people individually and in a group would be what type of skill: a$)$ analytic skills; b$)$ technical skills; c$)$ interpersonal skills; d$)$ conceptual skills.

$14.$ The process of monitoring, comparing, and correcting is called: a$)$evaluating; b$)$ controlling; c$)$ leading; d$)$ planning.

$15.$ Management is needed in all types of organizations, at all organizational levels and in all organizational work area, no matter where they are located. This principal is known as the e of management. A$)$ impartiality; b$)$ neutrality; c$)$ reality; d$)$ universality.

$16.$ Allison has the knack for selecting candidates who become very successful workers. When asked how she does it$,$ she answered that she $$listened to her gut:$$ Allison is using her: a$)$ bounded rationality; b$)$ her intuition; c$)$ satisficing; d$)$ perfect rationality.

$17.$ Organizational typically contain narratives about significant events or people in the organization. A$)$ rituals; b$)$ stories; c$)$ language; d$)$ material artifacts.

$18.$ The view that managers are directly responsible for an organization$$s success or failure is known as: a$)$ the symbolic view of management; b$)$ the omnipotent view of management; c$)$ reality; d$)$ the Marx view of management

$19.$ Tyler, an office manager, is responsible for five employees who answer customer service calls. Tyler is what type of manager? A$)$ non$-$managerial employee; b$)$ first$-$line manager; c$)$ top manager; d$)$ middle manager.

$20.$ Gerber makes and sells baby products. A shift in the birth rate would represent a change in which component of the firm$$s external environment? A$)$ cultural; b$)$ demographic; c$)$ political; d$)$ socio$-$cultural.

$21.$ An economy in which the resources are primarily owned and controlled by the private sector is known as a: a$)$ planned economy; b$)$ free market economy; c$)$ democracy; d$)$socialism$.$

$22.$ Andrew is reviewing next week$$s orders, scheduling orders to machines, and assigning employees to run those machines. Andrew is engaged in: a$)$ controlling; b$)$ leading; c$)$ organizing; d$)$ planning.

$23.$We can$$t stop now. We$$ve already invested $$100,000$ in the project$.$ This manager is acting on the: a$)$ representative bias; b$)$ sunk cost error; c$)$ anchoring effect; d$)$ availability bias.

$24.$ Ben, a production plant manager, works with Dan, a regional manager. Ben and Dan are both: a$)$ front line managers; b$)$ top managers; c$)$ line employees; d$)$ middle managers.

$25.$ These skills tend to be more important for first line managers since they manage employees who produce the company$$s products or service to their customers. A$)$ technical ; B$)$ conceptual; c$)$ empirical; d$)$ human.

$26.$ A series of studies during the $1920$s and $1930$s at the Western Electric plant in Cicero, Illinois to check the effect of lighting levels on employee performance. A$)$Hawthorne Studies; b$)$ Weber$$s bureaucracy; c$)$ scientific management; d$)$ Fayol$$s principles of management.

$27.$ The first step in the decision making process is: a$)$ developing a budget; b$)$ analyzing the alternatives; c$)$ implementing an alternative; d$)$ identifying the problem.

$28.$ Using mathematics, statistics, predictive modeling; and machine learning to find meaningful patterns and knowledge in a data set is commonly referred to as: a$)$ artificial intelligence; b$)$ deep learning; c$)$ creative thinking; d$)$ analytics.

$29.$ Harley$-$Davidson makes motorcycles but in its retail stores it also sells clothing, motorcycle accessories, jewelry, and many other products carrying the Harley trademarks made by other companies. Harley Davidson is engaging in: a$)$ licensing; b$)$ exporting; c$)$ global sourcing; d$)$ franchising.

$30.$ The view that much of an organization$$s success or failure is due to external forces outside of a manager$$s control is known as the: a$)$ symbolic view of management; b$)$ omnipotent view; c$)$ Marxian view of management; d$)$ bounded rationality.

$31.$ The shared values, principles, traditions, and ways of doing things that influence the way organizational members act and that distinguish the organization from other organizations is knows the: a$)$ organizational history; b$)$ organizational culture; c$)$ organizational directory; d$)$ code of ethics.

$32.$ Refers to the process by which companies develop influence or operations across international borders. The start selling products in foreign countries. A$)$ nationalism; b$)$ globalization; c$)$ socialism; d$)$ communism.

$1.$ Refers to patriotic ideas and policies that glorify a country$$s values. A$)$ parochialism; b$)$ geocentric attitude; c$)$ nationalism; d$)$ globalism.