Question: _ _ _ _ _ is a practice where a store sends coupons to a customer who has bought a product from the store for

_____ is a practice where a store sends coupons to a customer who has bought a product from the store for a more expensive brand of the same product, hoping that the customer would prefer the expensive one.
_____ is a practice where a store sends coupons to a customer who has bought a product from the store for a more expensive brand of the same product, hoping that the customer would prefer the expensive one.
Cross-selling
Proactive selling
Versatile selling
Upselling

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