Is a two-way ANOVA with f test the appropriate statistical test for a, b, and c in the questions below? I'm still fairly new to it so i struggle with not only computing the answer but identifying the questions.

1. A bank has taken a random sample of 4 customers for each set of various criteria to determine their level of customer satisfaction on a scale of 0 to 10. The data appear in the table below. (20 points) Factor 1: Factor 2: Type of contact Time of day Automated Bank Row means Representative Morning 6, 5, 8, 4 8, 7,9,9 Row 1 x =5.75 x = 8.25 x = 7.00 Afternoon 3, 5, 6,5 9, 10, 6, 8 Row 2 x =4.75 x = 8.25 x =6.50 Evening 5, 5, 7,5 9, 10, 10, 9 Row 3 x =5.50 x =9.50 x=7.50 Column means Column 1 x= 5.33 Column 2 x= 8.67 Total x =7.00 For the two measurement problem, use an g = 0.05 level of significance. Conduct appropriate hypothesis tests and conclude whether to reject or not reject the claim that: a. There is no difference in population mean satisfaction depending on the time of contact, b. There is no difference in population mean satisfaction depending on the type of customer contact and c. There is no interaction between type of contact and time of contact