is also known as material and comprises the inputs in a delivery system or manufacturing process, part-finished items within a service delivery system or manufacturing process and outputs to be sold or supplied to customers? a. Supply chain b. Forecasting C. Inventory d. Transformation Which option refers to the definition of the supply chain? a. It is an approach that emphasises continuous improvement as compared to one-time improvement, which is nothing but innovation. b. It is the recognition of the quality efforts that are characterised by senior management leadership, business results, employee involvement, control of internal processes and strong customer satisfaction. c. It is the design and management of seamless, value-added processes across organisational boundaries to meet the real needs of the end customer. d. It is the practice of comparing methods and performance between organisations, parts of an organisation or processes. Which option is an advantage of aggregate planning options? a. Customers must be willing to wait for an order otherwise goodwill is lost. b. Inventory holding costs may increase. c. Matches seasonal fluctuations without hiring or training costs. d. Loss of quality control; reduced profits; loss of future business. Logistics is related to the supply chain. Which option states the purpose of logistics? a. It refers to the use of specialised computer programs to direct and control manufacturing equipment. b. It seeks the improvements that lead to either a better product, a product made more economically or a product with a smaller environmental impact. c. It is the use of specialised computer programs to direct and control manufacturing equipment. d. It is to obtain the efficiency of operations through the integration of all material acquisition, movement and storage activities