Is it really smart to use caution when attempting to delight customers? Are there specific actions or
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Is it really smart to use caution when attempting to delight customers? Are there specific actions or tactics that can be implemented that delight customers without causing a meaningful elevation in customer expectations? If so, what are these actions or tactics?
Related Book For
Accounting Principles Part 1
ISBN: 978-1118306789
6th Canadian edition
Authors: Jerry J. Weygandt, Donald E. Kieso, Paul D. Kimmel, Barbara Trenholm, Valerie Kinnear, Joan E. Barlow
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