is not a contingency factor that affects the decision-making style chosen in the normative decision model.

	a.	Decision significance
	b.	Financial feasibility
	c.	Leader expertise
	d.	Group expertise

Jennifer, a manager of a call-center in a large organization, is a people-person and prides herself on her ability to build and strengthen relationships. She understands that making connections with people is part of the leadership dimension of initiating structure.

True

False

1. A team has exceeded all expectations set for them in the previous year, making them eligible for additional incentives and promotions. As you learned with expectancy theory, which statement would be true?

   	a.	The team receiving an outstanding performance review is a second-level outcome.
   	b.	The performance of each team member denotes the instrumentality.
   	c.	The performance of each team member is known as the expectancy.
   	d.	The team being considered eligible for promotion is a second-level outcome.