ISO $9000.$

Kaizen.

reduced cycle time.

statistical process control.

Question $2$

$3\mathrm{.}45$ pts

A sales manager just informed her sales team that all sales made next month will earn an extra $5\%$ commission. The team gets right to work, being motivated by a$($n$)$

extrinsic reward.

physiological need.

high need for power.

intrinsic reward.

Question $3$

$3\mathrm{.}45$ pts