Question: It is based on quality management concepts and improving quality and performance excellence. Please provide citations. Select a product or service that your organization, or

It is based on quality management concepts and improving quality and performance excellence. Please provide citations.

Select a product or service that your organization, or an organization of your choosing, purchases on a regular basis:

  • Explain why quality is important to that product or service.
  • Evaluate the competitive environment for the product or service selected.
  • Appraise how each quality perspective applies to the selected product or service and why.
  • Illustrate how each of the seven quality management principles pertain to your organization or an organization of your choosing using three approaches per principle.
  • Appraise how the Deming philosophy and Deming's 14 points may apply to the product or service selected.

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