Question: It is difficult to maintain consistent quality in services because Multiple Choice services, unlike goods, are nonperishable. unlike products, services are tangible in nature. service
It is difficult to maintain consistent quality in services because
Multiple Choice
services, unlike goods, are nonperishable.
unlike products, services are tangible in nature.
service providers often have to interpret each customer's needs.
variability is reduced as more humans are involved in delivery.
most of the time it requires minimal human interaction.
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