Question: It is difficult to maintain consistent quality in services because A ) most of the time it requires minimal human interaction. B ) unlike products,

It is difficult to maintain consistent quality in services because
A) most of the time it requires minimal human interaction.
B) unlike products, services are tangible in nature.
C) variability is reduced as more humans are involved in delivery.
D) service providers often have to interpret each customers needs.
E) services, unlike goods, are nonperishable

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