its not an computer science its an communications and learning skills

1 True False BOOK 1. Making eye contact with a speaker shows that you are interested in what he or she is saying 2. Facial expressions can help you get your message across 3. Time and place have a large effect on communication. 4. Showing respect for others is part of good communication 5. Leaning slightly toward a person who is speaking shows that you are interested in what he or she is saying. 6. Communicating well is a skill that can be leamed. 7. Observing body language is part of listening, o 8. It's important to be able to disagree without getting angry or abusive 9. Being silent is one way of encouraging someone to continue speaking. . 10. If someone is telling you about a personal problem, giving advice can make him or her feel that you're not really listening, 11. A speaker's body language can reveal whether he or she is lying or covering something up. Prey 1 of 1 N ere to search O 1 12. When someone is struggling for words, it's important not to interrupt to "help." 13. Part of good listening is trying to understand the other person's point of view. 30 Dints 14. Emotional self-awareness helps prevent a breakdown in communication. eBook Print 15. Listening is a psychological process. 16. The medium in which a message is conveyed influences the way it is interpreted 17. Wordless signals such as body language can convey up to 90 percent of a message. 18. People are sometimes unaware of the messnge their body language is sending 19. Each person uses body language differently, 20. Good communicators take responsibility for their own feelings